Free Shipping Conditions:

• Orders over 100€ in Spain (Mainland and Balearic Islands)

• Orders over €150 for Europe (Germany, Belgium, Italy, Luxembourg, and Portugal)

Countries, times, and shipping rates

Orders are processed within 48 business hours after purchase confirmation.

The delivery of your order may take between 2 and 7 business days, depending on the destination country.

We offer online shipping only to the following countries:

• Germany · 2 - 5 days · €10.00

• Belgium · 2 - 5 days · €10.00

• Spain (Peninsula) · 2 - 3 days · €5.00

• Spain (Balearic Islands) · 2 - 3 days · €6.00

• Italy · 2 - 5 days · €10.00

• Luxembourg · 2 - 5 days · €10.00

• Portugal (except Azores and Madeira) · 2 - 3 days · €6.00

Our logistics providers are: Correos and UPS

Please note that during peak demand seasons, such as Christmas, shipping services may experience slight delays. You will receive notifications regarding any updates related to the status of your shipment.

If your country of residence is not among the countries we ship to, we have more than 500 points of sale worldwide. You can find your nearest store using our Store locator.

Delivery delays
Although CXC is committed to meeting delivery deadlines, delays may occur due to external situations, such as absences at the residence, incorrect addresses, restricted access to the delivery area, lack of time for delivery, force majeure causes, or local holidays. In such cases, the responsibility will fall on the customer and/or the transport company, leaving CXC exempt from liability.

What should I do if my order is returned by the courier?
If your order is returned, please contact our customer service at atc@cxc.es, and we will do everything possible to resolve it as soon as possible